Delivery will be made by Royal Mail, ParcelForce or another carrier and a signature may be required upon receipt

If you would like to return a product please email us at Returns@thestylishdogcompany.com For further information please refer to the Stylish Dog Company Terms and Conditions and Returns Policy.

The supplier of this product is One Blue Dog and is subject to the following supplier terms & conditions.

If you take delivery of a package from us and the contents have been damaged in transit please contact the Customer Service Department immediately. We will exchange the damaged items without charge to you provided you return the damaged item(s) to us within 30 days of taking delivery.

You have the right to return a faulty item within a period of 30 days.
If we have sent you an incorrect item, please notify our Customer Service Department as soon as possible and return the incorrect item to us and specify the correct details in writing. If you would like us to replace the incorrect item with the item you ordered we will send you the correct item as soon as possible. We will not charge you for the incorrect item and will reimburse your reasonable costs in returning it.

We will reimburse any reasonable costs you incur in returning the following items to us:

- Items we delivered to you in error;
- Items which were damaged upon delivery or are defective or incorrect.
- Items which are substitutes for items originally ordered which we were       unable  to supply.

You will be responsible for the costs of returning items to us in all other circumstance, (including if you exercise your right to withdraw your purchase in the Cooling-Off Period).

If we do not receive the original item back from you with the delivery slip, we may arrange for collection of the item from the delivery address at your cost.

Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage.