RETURN POLICY

 

Last updated June 22, 2024

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within twenty eight (28) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at [email protected] to obtain the return address and procedure, after, place the item securely in its original packaging and Delivery note and the item, then mail your return to the address given. 

 

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow up to fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

The following items cannot be returned:

 

● Items that have been specifically made to measure on request and are not available on the store pages. 

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

 

If you have any questions concerning our return policy, please contact us at: